Frequently Asked Questions

Yes — we offer free delivery within Poland on orders over 1500 PLN.

We process and dispatch orders as quickly as possible. After dispatch, delivery time depends on your location. (You could add your usual time range, e.g. 1-3 business days within Poland / longer for international orders.)

We use reliable courier services (and/or postal service) for deliveries both in Poland and internationally. If there are different tiers (standard, express), you can choose these at checkout.

Yes — each part includes detailed fitment information. Always check the product description or contact us for confirmation.

We currently do not provide installation, but we can recommend trusted workshops depending on your location.

You can join the waitlist on the product page or contact us to check restock dates and alternatives.

We allow returns within 14 days without stating a reason. Nitro Items must be unused, in original packaging, and in resaleable condition. Please fill out our Returns form (or contact Customer Service) to initiate a return.

We accept secure payments via Przelewy24, PayPal, and possibly others (e.g. credit card, BLIK). All payments are processed securely.

(If relevant) Our headquarters / warehouse is in [City, Poland]. We currently operate online only / plus showroom (choose whichever is true). Customers are welcome to contact us or visit by appointment.

Yes — we regularly run promotions and special offers. You can check the Promotions / Sale section on our site. Signing up for our newsletter (or following us on social media) is a good way to be among the first to know.

We sell high-quality aftermarket and performance parts from verified manufacturers known for reliable tuning components.

Prices depend on brand, material quality, and manufacturing complexity. We aim to offer competitive rates for premium parts.

If the order hasn’t been shipped yet, we can modify or cancel it. Contact us as soon as possible with your order number.

Yes — we ship worldwide. Shipping times and costs depend on destination and shipping service availability.

If your order arrives damaged, or if any items are missing, please contact us immediately via our Contact page (or email) with photos and your order number. We will arrange for a replacement or refund as per our Returns Policy.

Most products include instructions from the manufacturer. If not, our support team can provide guidance.

All our car tuning parts come from proven manufacturers, carefully selected for their quality, durability, and performance. We offer professional support to help you choose parts that fit your car and expectations.

Yes — most items come with a manufacturer warranty. Warranty terms vary by product and brand; details are listed on each product page.

Yes. If a part isn’t listed, contact us and we’ll help source it or offer an alternative.

Yes — once your order is shipped, you will receive tracking information via email or inside your customer account, so you can follow its progress until delivery.